DON'T TOSS AWAY THAT HEATCUTTER! We carry a full assortment of replacement parts for all of our synthetic fabric cutters, polystyrene cutters and soldering guns. We can obtain parts for older models of the larger units such as the older HSG-03 and HSG-3VW as well! We offer on-site repair services with minimal turnaround time.
Here at HSGM we stand behind our products and take pride in the fact that our units are not throw away units. As stated on our home page, a lot of our customers have been using HSGM products for years. We receive units in for repair that customers have been using since the early 1990's. After replacing a few normal wear and tear parts, the units are ready for more years of operation.
"I got my heat cutter back today, after sending it to you to have it "rebuilt". I wanted to send a quick note to say thanks, I am very impressed with the results. It looks and performs like a brand new tool, for half the price. Thanks for the professional quality, quick turn around, and friendly service. It's been a pleasure doing business with you, and I will be sure to recommend your service and products to my peers in the industry."
Fort Myers, Florida
If you would like to see the results of our products being used with your material, send us a small sample and we would be glad to do a test cut, recommend the correct unit and blade, and send the material back to you for your inspection. When sending a small sample please provide your contact information, MSDS sheet for the material(s), and special cutting directions. Send the sample material too (Synthetic Materials Only):
Attn: Test Cut Dept.
1865 E. Main St., No. 5
Duncan, SC 29334 USA
Note: We return small portions of test cut material via UPS Ground. If the customer needs a faster turnaround, please include a UPS freight collect account number for other UPS services.